Blade & Soul Heroes Not Launching or Stuck on Loading Screen? 12 Proven Fixes for PC & Mobile (2025)

on

You’ve waited all week to assemble your five-hero squad in Blade & Soul Heroes, ready to try that slick mix of real-time and turn-based combat.
You click Play…and nothing happens. Or worse, you’re staring at an endless loading screen while your friends are already farming loot.

You’re not alone. Since launch, players across Steam, PC, iOS, and Android have flooded forums with the same complaint. The good news? Most of these problems are fixable in minutes.

This guide pulls together 12 community-tested solutions sourced from official NCSoft tips, Steam discussions, and player fixes. Whether you’re on desktop or mobile, here’s how to get from frozen launcher to smooth gameplay.

Essential First Checks

Start with these simple steps—surprisingly, they solve a large chunk of launch issues.

  • Verify System Requirements: Make sure your hardware meets NCSoft’s minimum specs.

  • Restart PC or Phone: A reboot clears temporary conflicts.

  • Run as Administrator (PC): Right-click the game icon > Run as administrator.

  • Update GPU Drivers: Grab the latest drivers from NVIDIA or AMD.

  • Check Server Status: Outages happen. Scan Blade & Soul Heroes’ official X account or community Discord for downtime alerts.

Fixes for Blade & Soul Heroes Not Launching or Stuck on Loading Screen Issues for PC & Mobile (2025)
PC & Steam Fixes

1️⃣ Close Conflicting Software

Overlay and monitoring apps often block the launcher.

  • Exit MSI Afterburner/RivaTuner, Discord Overlay, and GeForce Experience.

  • Disable the Steam Overlay in Settings.

2️⃣ Verify Integrity of Game Files

Corrupted files are a common culprit.

  • Steam Library → Right-click Blade & Soul Heroes → Properties → Installed Files → Verify integrity.

3️⃣ Disable Bluetooth

Yes, really. Players report Bluetooth adapters can prevent launch.

  • Device Manager → Bluetooth → Right-click adapter → Disable.

4️⃣ Adjust Compatibility Settings

  • Locate BladeAndSoulHeroes.exe → Right-click → Properties → Compatibility → Check Disable fullscreen optimizations.

Mobile Fixes (iOS & Android)

  • Force Close & Reopen: Swipe the app away and relaunch.

  • Restart Your Device.

  • Check for Updates: App Store/Google Play + OS updates.

  • Free Up Storage: Low storage causes crashes.

  • Switch Networks: Test Wi-Fi vs mobile data for stability.

Fresh Install

If nothing works:

  • Link your game to NCSoft/Google/Apple/Game Center first to preserve progress.

  • Delete and reinstall the app.

Advanced Solutions

Add a Windows Defender Exception

  • Settings → Update & Security → Windows Security → Virus & threat protection → Manage settings → Add or remove exclusions → Add the Blade & Soul Heroes folder.

Clean Reinstall on PC

  • Fully uninstall via Windows or Steam, delete leftover folders, then reinstall.

FAQ

Q: Why won’t Blade & Soul Heroes start on Steam?
A: Overlay conflicts, corrupted game files, or outdated GPU drivers are the most common causes.

Q: Will reinstalling delete my progress?
A: Not if your account is linked to NCSoft/Google/Apple. Always link before uninstalling.

Q: Does disabling Bluetooth really help?
A: Yes—some players confirmed Bluetooth adapters can block the launcher even when no device is connected.

Final Tips & Updates

These 12 fixes solve most startup headaches. Begin with the simple checks—restart, run as admin, verify files—before moving to deeper tweaks.  

🌐 Community & Resource Links:

Comments

Post a Comment