Updated September 24, 2026
If you're stuck in the Northland Bank vault during Genshin Impact 7.1 Act III, the confusing part usually starts after you obtain the first High-Level Access Card.
An employee enters the area, the security sequence changes, and the route forward isn't through the normal exit. You need to use the walkie-talkie to create a diversion, follow the elevated route, pass through the elevator shaft, and then navigate the laser security section to reach the second High-Level Access Card.
This guide explains where to find both cards and what to do when you're stuck between them.
Quick Answer
To get both Northland Bank access cards in Genshin Impact 7.1:
- Enter the restricted Northland Bank vault during Act III.
- Take the left staircase in the large hall.
- Enter the upstairs room and take the High-Level Access Card from the table with the gramophone.
- Wait for the employee to enter.
- Use the walkie-talkie to create a diversion.
- Take the upper route instead of using the normal exit.
- Follow the path past the pipes and drop into the elevator shaft.
- Follow the route upward and climb the wall ladder.
- Navigate through the moving laser beams.
- Enter the secured room and take the second High-Level Access Card.
- Defeat the responding guards.
- Use the new card at the nearby terminal to continue toward the manager's office.
The underground Northland Bank section is a quest-exclusive area, so collect the available chests before leaving.
📋 Table of Contents
- Quick Answer
- Where to Find the First Northland Bank Access Card
- What to Do After Taking the First Card
- How to Get Past the Northland Bank Employee
- How to Follow the Hidden Escape Route
- How to Get Through the Northland Bank Lasers
- Where to Find the Second Access Card
- What to Do After Getting Both Access Cards
- Northland Bank Access Card FAQ
- Final Route
Where to Find the First Northland Bank Access Card
After reaching the underground Northland Bank vault, continue through the initial section until you reach the large hall.
- Look for the staircase on the left side of the hall.
- Go upstairs and enter the room.
- The first High-Level Access Card is on a table with a gramophone near the far wall.
- Pick up the card to trigger the next part of the sequence.
Don't leave through the normal exit
This is where the section can become confusing.
After taking the card, a female Northland Bank employee enters the room looking for it. The normal route out is no longer the way forward.
Instead, you need to create a distraction and use the upper route.
What to Do After Taking the First Card
Once you take the first access card, stay in the room while the employee searches for the missing card.
Look for the blue interaction area and position yourself correctly for the walkie-talkie interaction.
Use the walkie-talkie to create the diversion.
If the interaction doesn't trigger immediately, adjust your position inside the blue area and make sure you're facing the relevant character. Some players have reported difficulty getting this interaction to activate when standing in the wrong spot.
Once the diversion works, the employee moves away and the upper route becomes your way forward.
Don't simply go back through the door you originally entered from.
How to Get Past the Northland Bank Employee
After activating the diversion:
- Move toward the stairs.
- Go to the upper level.
- Follow the elevated walkway.
- Continue past the pipes.
- Follow the route toward the elevator shaft.
There is a chest along this route, so check the area before continuing.
The path eventually leads to an elevator shaft.
Drop into the shaft and follow the available route upward.
You'll eventually reach a wall-mounted ladder.
Climb the ladder to enter the next secured section.
If you're stuck after taking the card
The route can be easy to miss because the obvious doorway isn't the intended path.
Remember:
Distract the employee → go upstairs → follow the elevated route → pass the pipes → drop into the elevator shaft → climb the ladder.
Once you're through the shaft, you'll reach the laser security section.
How to Follow the Hidden Escape Route
The hidden route after the first card is the part most players miss. The intended path is not the standard doorway.
- Create the distraction with the walkie-talkie.
- Head for the stairs and go up to the upper level.
- Follow the elevated walkway along the wall.
- Continue past the pipes.
- Drop into the elevator shaft.
- Follow the route upward inside the shaft.
- Climb the wall-mounted ladder to reach the next section.
Check for the chest along this route before moving on. Once you climb the ladder, you enter the laser security section.
How to Get Through the Northland Bank Lasers
After climbing out of the elevator shaft, you'll reach the security section containing moving laser beams.
The lasers move across the corridors and block the route to the second access card.
Watch their movement and move through the openings rather than trying to rush through the entire section.
Laser section tips
- Wait for a safe opening before moving forward.
- Watch the movement of the beams before crossing.
- Some beams can be avoided by changing your position or jumping.
- Move carefully through the gaps rather than running blindly into the next section.
If you touch a laser, it deals damage rather than automatically resetting the sequence, so a single mistake doesn't necessarily mean you need to start over.
The laser section is primarily a timing and movement obstacle.
Continue through the security area until you reach the secured room containing the second card.
Where to Find the Second Access Card
The second High-Level Access Card is inside the secured room beyond the laser section.
- Look for the card on a table.
- Pick it up to trigger the next part of the sequence.
The security response then escalates and the bank guards arrive.
Defeat the Bank Guards
After taking the second access card, a short sequence triggers and you'll have to fight the responding guards.
The quest uses a temporary story team featuring the Cryo Traveler and a trial Vesna, so you don't need to worry about bringing your normal party into this part of the vault.
Once the guards are defeated:
- Check the area for the nearby chest.
- Go around the counter.
- Find the terminal requiring the access card.
- Use the newly acquired card.
- Continue into the next section.
This opens the route toward the manager's office.
What to Do After Getting Both Access Cards
Once both High-Level Access Cards have been collected and the guards are defeated, the access-card portion of the Northland Bank infiltration is complete.
Use the second card at the nearby terminal and continue forward.
The route leads toward the manager's office, where the story involving Pantalone continues.
The investigation then moves beyond the access-card section and back toward the mystery surrounding the stolen Seals of Life.
Don't leave without checking the chests
The underground Northland Bank area is a quest-exclusive domain and cannot be revisited after completing the sequence.
Several chests are located throughout the infiltration, including chests around the ventilation and stealth sections, near the pipes, after the guard battle, and a Luxurious Chest later in the sequence.
If you're collecting everything, take a moment to check each section before advancing the quest.
Northland Bank Access Card FAQ
Do I need both High-Level Access Cards?
Yes. The security sequence requires both cards before you can continue through the restricted section.
Where is the first Northland Bank Access Card?
The first card is in the upstairs room reached from the left staircase in the large hall. It is on a table with a gramophone.
What should I do when the employee enters?
Don't use the normal exit.
Use the walkie-talkie from the blue interaction area to create a diversion. If the interaction doesn't activate, adjust your position and facing inside the marked area.
Where is the hidden route after getting the first card?
After distracting the employee, take the upper route, follow the walkway past the pipes, and drop into the elevator shaft. Follow the route upward and climb the wall ladder.
How do I get past the Northland Bank lasers?
Watch the movement of the beams and move through the gaps. Avoid rushing into the next section. Touching a laser causes damage but does not automatically reset the sequence.
Where is the second High-Level Access Card?
The second card is in the secured room beyond the laser section. It is on a table.
What happens after I get the second card?
The bank guards respond and you'll need to defeat them. After the fight, use the second card at the nearby terminal to continue toward the manager's office.
Can I return to the Northland Bank vault later?
No. The underground vault is tied to the quest and cannot be revisited after completing the sequence, so collect the available chests before leaving.
Final Route
If you only need the short version, remember this route:
First card → distract employee with walkie-talkie → upstairs route → pipes → elevator shaft → ladder → lasers → second card → defeat guards → use card at terminal.
That gets you through the Northland Bank access-card section of Genshin Impact 7.1 Act III and back onto the main quest path.
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