It’s launch day for Arknights: Endfield — and while many Endministrators are charging into Talos-II, a lot of players are facing technical problems from connection errors to crashes and stuck installs. The game’s huge online component means launch day hiccups are normal, but with the right troubleshooting steps, most issues can be resolved quickly.
Here’s a comprehensive, expert-backed guide to fixing common launch errors so you can get back to exploring the frontier.
๐ง Issue #1: Connection Problems & Server Errors
Symptoms:
“Connection Failed”
“Server unavailable”
Game hangs at login
Frequent disconnects mid-session
These usually stem from server overload, network instability, or routing issues — especially on launch day with millions trying to connect.
๐ How to Fix
1. Check Official Server Status First
Visit official Endfield social media or support pages for maintenance notifications — often issues are temporary due to traffic.
2. Basic Network Fixes
Close and restart the game.
Switch between Wi-Fi and mobile data.
Restart your modem/router.
3. Advanced Fixes (PC & Mobile)
PC
Use a wired LAN connection instead of Wi-Fi for stability.
Make sure your firewall/antivirus isn’t blocking the game. Allow it in both Public and Private network settings.
Mobile
Toggle between mobile data and Wi-Fi to clear network cache issues.
Clear the game cache on Android (Settings → Apps → Endfield → Clear Cache) or reinstall on iOS.
Pro Tip: Network boosters like LagoFast can optimize routing and reduce latency for online games — especially helpful if you’re far from local servers.
๐ฅ Issue #2: Game Crashes on Startup or Mid-Gameplay
Symptoms:
Game closes immediately after launch
Crashes during gameplay
Black screen or freeze
๐ Quick Fixes
Cross-Platform Steps
| Platform | Primary Action | Secondary Action |
|---|---|---|
| All | Restart device | Reinstall game |
| PC | Update GPU & system drivers | Verify game files / repair |
| Mobile | Free up storage (≥5GB) | Reinstall app |
PC Advanced Fixes
Run the game as Administrator or via the Endfield.exe directly.
Update or reinstall GPU drivers (NVIDIA/AMD/Intel).
Check firewall & antivirus exclusions.
Try launching with DX11 instead of default rendering — many players report that stutters / freezes are fixed this way.
Mobile
Ensure you have enough free space and OS/app are fully updated.
๐ฅ Issue #3: Performance Problems — FPS Drops, Stuttering & Overheating
Low performance may be due to optimization issues or hardware limits.
๐ง Fixes
Graphics & Frame Rate
Lower resolution and shadow quality.
Cap FPS to 30 or 60 for stability.
System Level
Install the game on faster storage (SSD over HDD).
Close background apps like streaming, cloud sync, etc.
Heat / Battery Issues
On mobile, remove the case and play in cooler conditions.
Lower brightness and disable aggressive graphics settings.
๐ง๐ป Issue #4: Account & Progress Issues
Can’t Log In?
Double-check credentials.
Try another login method (email vs social login).
Progress Not Saving?
Ensure Auto-Save and cross-save settings are enabled.
Confirm your cloud account is correctly linked.
Account Banned / Locked
Follow official support instructions with detailed info (device model, OS, screenshots).
⚠️ Launch Reward Reminder: Launch codes (like ALLFIELD & RETURNOFALL) expire on January 29, 2026 (11:59 PM UTC+8) — redeem them before then!
๐ข Issue #5: Audio Bugs & Minor Gameplay Glitches
No Sound or Crackling
Check in-game and system volume sliders.
Restart the game or update audio drivers (PC).
Stuck Mission/Objective
Refer to community walkthroughs or official wiki guides for mission-specific fixes.
Odd Visual Glitches
Restart Game → Clear Cache → Update.
๐ When to Contact Support
If all else fails, use official channels:
✅ In-Game Support: Settings → Contact Support (include Game ID, device model, OS version, and screenshots).
✅ Official Social Channels: Discord, Twitter/X
✅ Email: endfield_cs@gryphline.com
Helpful info to include:
Error messages/screenshots
Steps you’ve already tried
Device type & OS
Game version
This speeds up official assistance and often leads to faster fixes for widespread issues.
๐งฐ Quick Pre-Launch Checklist
Before you start troubleshooting:
✅ Make sure game + system + drivers are updated
✅ Free up storage space
✅ Restart device & network
✅ Check server status
✅ Redeem launch codes before expiry
๐ฏ Final Notes
Launch days for online games are always hectic — server load, regional routing issues, and new platform variations often cause unexpected errors. But with these reliable fixes from both official support documents and real player reports, you’re likely to solve most problems quickly and get into Arknights: Endfield without losing hours on technical issues.
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