Friday the 13th Fix Server Issues, Not Start, Crashes and Lags

Friday the 13th: The Game was released recently on PC, PS4 and Xbox One. However, many PC players complained about Server issues, game does not start, crashes, lags or jerks. Unfortunately, there are currently not many solutions to fix most problems, because they can only be fixed with a patch from the developers. However, we would like to help you to fix the most serious bugs in the game and offer some solutions for common errors.

System requirements and simple fixes

If you encounter errors while playing Friday the 13th on you PC, you can try simple approaches first. Make sure that your drivers are up to date, especially your graphics card. Actually, the hardware automatically updates itself. But if you turned off the feature, then it could actually be because of it. Look at following sites for the right drivers: Nvidia, AMD

Keep in mind that Friday the 13th: The Game requires an active Internet connection. So check if your device is connected by LAN cable or WLAN.

If you play the game on Windows 7 or 8.1, you should check out the Windows updates. If you don’t have the latest service packs installed, there may be crashes here. If this update did not help, then you should check the official system requirements to find out that your PC meets the minimum system requirements

Minimum system requirements

Operating System: Windows 7, Windows 8, Windows 10
Processor: Intel Core i3-530, AMD Athlon II X2 270
Random access memory: 4096 RAM
Graphic: GeForce GTX 650 Ti (1024 MB), Radeon HD 7770 (1024 MB)
DirectX: Version 11
Space: 4 GB

Recommended system requirements

Operating system: Windows 7, Windows 8, Windows 10
Processor: Intel Core i3-3240, AMD Athlon X4 860K
Random access memory: 6144 RAM
Graphic: GeForce GTX 750 Ti (2048 MB), Radeon R9 270X (2048 MB)
DirectX: Version 11
Space: 4 GB

If you want to contact the support, it is important to describe your software and hardware. To get such info, simply insert dxdiag.exe into the search window under Windows. The diagnostic program shows you not only everything that is installed in your device, but also lets you create an extract. If you are writing to the support team, they can help you better. You can reach the support via [email protected].

Server problems: There is no Match

According to the developers’ post on kickstarter, there are countless players who cannot be matched. They recommend you to either wait for them to provide new servers or to join the Steam Forums with other players to play private rounds. Currently, new servers are already being purchased. By default, all servers must be shut down to integrate the new ones. Find out in the Steam discussions and forums, when exactly such downtimes are.

Black Screen after the intro of a round

Cannot you see anything besides the Minimap? So far, there is no official solution to this problem. Try the following:

- Go to the settings of the game and activate the Windowed Mode.
- Update your graphics card.

The game Crashes after installation

You have installed Friday the 13th and in the middle of the process or the game crashes right after. This error seems to be related to the Anticheat test. These problems are also caused by the firewall or the anti-virus program. These are our solutions:

- Set the game to the Whitelist of your anti-virus program or disable the antivirus and the firewall for a short time (don’t forget to reactivate both!)
- Restart your PC and try again.
- Check the game files for errors by Steam (right-click on the game in the library).

Database Login Failure - no internet connection found

This error is caused by all devices. In addition to PCs, players on PlayStation 4 and Xbox One are also affected by this issue. Install the latest updates and patches. The developers are already working on this problem and have already solved some of it. You can also try the following fixes:

- Exit the game and wait briefly. The problem is with servers that are overfilled.
- Start the game and steam again.
- Restart your modem.

I don’t get any experience points and my level is 0

This bug is widespread, but should be solved like a patch. Unfortunately there is no solution for this. However, your experience points are saved. So wait for a patch.

Supporters don’t get any DLCs yet

Sony, Microsoft and Steam have conspired and don’t show any DLCs yet. If you have the game co-financed and you expect additional content, you have to be patient. Microsoft has sent too few codes, Sony and Steam are still checking the content. On the kickstarter site of F13 you will find more information as soon as there is news.

Error message "0x887a0006" for overclocked GPUs

Dead-by-daylight players are probably aware of this issue from earlier updates of the game. Whoever has an overclocked graphics card is usually face with this error. If your GPU is not overclocked, you should simply turn it off. If this does not work with you, we recommend you the free software EVGA Precision XOC. Reduce the overclocking. For example, you can set -200 with the slider under GPU clock offset. Other players have uninstalled their graphics card drivers and re-downloaded them again. Try this but only if the software could not help.

Error message "0xc00007b" - F13 does not start

Many players are aware of this error because it is not only a part of Friday the 13th: The Game but also with GTA 5. There is no proper fix for this. You are well advised, if you try the following:

- Update your DirectX version. This actually happens automatically with Windows updates. We try again but manually. With the web installer you can check, if you have the correct version.

- Next, download the .NET Framework from Microsoft. You can find the free software on the Microsoft website. Download the latest version.

- Another method to fix this issue.


If the game jerks and the FPS rate drops, you should first lower the graphics settings. Try it also by V-sync turns on and at the same time the graphics down. If this does not help or if you want to enjoy the game with the graphics, start the game and go to the Task Manager. Go to the tab Processes, search F13 and set the priority with a right-click. Set them to high. If you own an Nvidia graphics card, you should go into the brand's own program and open the 3D settings. In Power Management mode, you set the maximum performance.