Final Fantasy 15 (FFXV) is finally available for PC users and some players are already experiencing problems such as crashes, saving is not possible, Frame rate drops or just a black screen. In this troubleshooting guide, we help you to fix some of these problems.
FF15 is Constantly Crashing
First of all, make sure that your PC meets the following minimum system requirements:
Operating System: Windows 7, 8.1 and 10 (64-bit)
Processor: Intel Core i5-2500, AMD FX - 6100 or similar
Graphic card: Nvidia GeForce GTX 760, Nvidia GeForce GTX 1050, AMD Radeon R9 280 or similar
RAM: 8 GB RAM
screen resolution: 1280x720p
DirectX: DirectX 11
Hard Disk: 100 GB or more
Also make sure that all your drivers (especially the video drivers) are up to date. However, there seems to be a problem with the latest Nvidia driver. Install it first, watch if the game still crashes and then act. If there are still crashes, uninstall the latest graphics card software and try again.
We have been able to filter out the following fixes that have led some players to solve the problem:
- Set TRAM to Low. In the settings you can reduce the texture RAM. This has already helped some players.
- Disable VXAO on Nvidia graphics cards. Search for this at the settings of the graphics card software or in the GraphicsCongig.ini (see next section).
- If you play on Steam, let the program check the files. Go to the game in your library. With a right click you can open the properties. Then go to the tab Local Files. Select files to check for errors....
- If you are you using Razer Synapse, then you must download and install the latest driver.
- Set FF15 as an exception to your firewall, the Windows Defender, and your antivirus program.
If the above solutions did not help you, then try with your Windows virtual memory. Apparently Final Fantasy 15 has namely a problem with the working and hard disk space. First open the Control Panel and later System.
- Select Advanced System Settings.
- Open the Advanced tab.
- Select the settings under "Virtual Memory".
- Again click on Advanced.
- Under "Virtual memory" you choose change.
- First deactivate the upper limit and now click on the hard disk on which you installed Final Fantasy.
- It should already help if their size is being managed by the system.
- Perform Final Fantasy in windowed mode.
If the game still crashes, it will be calculated. Check this for custom size. Check your memory (which you can see for example under Control Panel> System) and multiply the GB number by 1024. Enter the result at the minimum size. Now double the result and enter that number at the maximum size.
Borderless Window and Nvidia effects turn off for more FPS and fewer crashes
Unfortunately you cannot decide in the options, which effects should be activated and deactivated. The borderless window mode can only be solved by intervening in the .ini file. We'll show you how it works! For some players, borderless mode has even helped prevent crashes.
- Open \ Documents \ My Games \ FINAL FANTASY XV \ Steam \ NUMBER \ savestorage \ .
- Here should be a file called GraphicsConfig.ini . Open it with Notepad or the editor.
- Search for HardwareFullScreenMode = 1 .
- Change the value 1 to a 0.
- This turns off the mode.
- Save and close the file.
The same applies to the effects listed below. For example , write a 0 after NvidiaVXAO = 1 to turn off Voxel Ambient Occlusion (rendering technique, for example, for more realistic shadows).
PC Is Not Recognized The PS4 Controller
Some players have problems with the PS4 controller. To save you trouble, we recommend an Xbox controller. But if you don’t have one, you can try other solutions. Some people report that it helped them to plug in and unplug the USB cable between the controller and PC several times.
If that does not help you, open Steam, click Steam on the top left, and then Settings. Find the tab Controller and select General Controller Settings. Now activate the PS4 Configuration Wizard.
FFXV Does Not Save
Some players report that they cannot save Final Fantasy 15 or it does not save automatically. Everyone knows that this is a huge problem. It's probably the Windows 10 Security Center, Windows Defender or your antivirus program. Add exceptions to all programs. The file is located in the Final Fantasy folder and is called ffxc_s.exe . Restart the game and try to save again.