Outriders developer Square Enix is finally rolling out a brand new update to fix characters and inventory restoration.
For Group A Characters is now underway, Group A Characters are those characters you encountered a wipe and are no longer able to log in at this point in time, please check your affected characters throughout the day. Also make sure to log out and in a game if you are in game at this time if your character has not yet been restored please be patient a little while longer as it may take a little time for the process to propagate across all affected characters.
As a reminder here is what you can expect to happen:
Group A restoration:
All items, regardless of rarity, that were equipped at the time of your inventory wipe will be restored.
All legendary items that were in your inventory.
For non-legendary items: 20 previously acquired items that were that were in your inventory, with first prioritization based on rarity (descending from epic rarity) and second prioritization based on date acquired.
All fully completed Accolades will be restored, if you previously reached the final tier of said accolade.
Interim tiers and progress towards any tier of an Accolade cannot be recovered.
Please keep in mind that we may not be able to restore every single last item with 100% accuracy, but we are doing our best to make sure the most valuable items are accounted for.
If your inventory is already full, restored items will be held server side until there is space in your inventory and you have logged out and back in again.
Once we are happy with Group A restorations, we will trigger restorations for Group B. Group B players are those players who lost items but were able to continue playing
Please note that if you are part of this Group A restoration, your non-affected characters may receive up to 20 Legendary items that they previously sold back in their inventory. These items will be god-rolled. These items can be fully sold, scrapped or used
Finally, we'd like to thank you for your patience and support while we worked hard to bring this restoration. While it has taken longer than initially anticipated or planned, we never once wavered from our commitment to support those players who were affected.
We will soon be turning our attention to the community appreciation packs that were previously announced. We are also currently gathering information on the damage mitigation issue and are furthermore continuing to investigate reported multiplayer connectivity issues.
If you're a part of them Group A characters where you encountered the wipe and you can no longer log in on that same character from this point forward, keep checking said character and you may just get all your loot back.