If you are looking forward to download and play the mobile version of Diablo Immortal but you have one of the Samsung phones listed below, then you should normally not be able to download and play this game, because of the phone's processor (Exynos). The list of unsupported Samsung smartphones is as follows:

 

Galaxy A12

Galaxy A13

Galaxy A21s

Galaxy A51 5G

Galaxy A Quantum

Galaxy S10e

Galaxy S10

Galaxy S10+


Diablo Immortal, Unsupported Phones, Samsung Phones, List

Galaxy S10 5G

Galaxy Note10

Galaxy Note10 5G

Galaxy Note10+

Galaxy Note10+ 5G

Galaxy F12

Galaxy F62

Galaxy M12

Galaxy M13

Galaxy M62

Galaxy X Cover 5

 

A member of the Diablo Immortal team on Reddit responded to players complaining about the issue, explaining that the team is aware and that they are working to correct the issue. At this time, downloading the game to these phones is temporarily disabled, and will be available again when the issue has been fixed by the Diablo Immortal team.

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